Fiz uma entrevista na empresa Ingeus (Londres, Inglaterra).
Entrevista
Fairly standard STAR interview as long as your prepared to have examples of customer service experience and a desire to help others talking about targets and KPIs and familiarity with DWP & UC also helps.
Perguntas de entrevista [1]
Pergunta 1
Tell me when you had a difficult situation and how you dealt with it.
Candidatei-me online. O processo levou 4 semanas. Fui entrevistado pela Ingeus (Londres, Inglaterra) em jun. de 2022
Entrevista
They introduce the company and tell you what they do. they also introduce you to some to the core member in the company and tell you what the job role is about. It was a group interview revolving scenario based questions. There was also a role playing section in the interview.
Perguntas de entrevista [1]
Pergunta 1
How will you deal with a person that doesn't want to work in a customer service role anymore.