1. Online Application Submit your resume and cover letter through their career portal. You may also need to answer a few pre-screening questions. ✅ 2. Phone Screening (HR Interview) A recruiter from Intact will reach out for a 15–30 minute call. They’ll assess: Your work history and qualifications Why you're interested in the role and Intact Your salary expectations and availability Tip: Be ready with a brief summary of your experience and why you’re a good fit. ✅ 3. First Interview (Hiring Manager) Typically a video or in-person interview. Focused on technical skills and role-specific experience. May include situational and behavioral questions like: “Tell me about a time you dealt with a difficult customer.” “How do you prioritize claims?” “What steps do you take in a claims investigation?” ✅ 4. Second Interview (Optional/Panel) May involve a panel of interviewers or cross-functional team members. Could include: A case study or scenario-based questions Questions testing your problem-solving and decision-making ✅ 5. Reference Check Usually, 2–3 references are requested. Make sure they’re aware and ready to speak positively about your experience.

It's 20 minutes interview. You speak to a manager in regards to what aspect from the role and name a time you completed a difficult task, they ask you about your previous work experiance and how you can apply those skills to this current role.