Candidatei-me online. O processo levou 5 meses. Fui entrevistado pela Intuit em jun. de 2016
Entrevista
I learned about the position through FlexJobs.com. I applied in June and shortly after received an email with an online assessment. After the assessment, a recruiter contacted me to schedule a phone interview. The first phone interview was a general interview to discuss the details of the position. The second interview consisted of about 3-4 mock phone calls as if you were actually in the role --- very intimidating, but you are allowed to use the Intuit website and web research to help you find answers. A few days later, I received an email from the recruiter saying that I had successfully completed the interview process and would receive a call once hiring began for the season. I got the call towards the end of October for a November start date.
Perguntas de entrevista [1]
Pergunta 1
How would you deal with an irate customer?
What area of the site would you check to see what is the best version of Turbo Tax to suggest to the customer?
Candidatei-me online. Fiz uma entrevista na empresa Intuit (New York, NY).
Entrevista
The interview process went well. There were 2 parts. The first was a preliminary with the recruiter. There was an overview of the position offered, requirements, and responsibility. The second was a simulation of customer interaction.
Candidatei-me por meio de uma agência de recrutamento. O processo levou 2 dias. Fui entrevistado pela Intuit (Tucson, AZ) em jan. de 2017
Entrevista
A recruiter called me for a phone screen. This process lasted a whopping 12 minutes. The recruiter talked more than I did. She would let me answer questions but then never asked for any clarification on any of my answers. Also she seemed rushed , possibly not interested in hearing my answers. She spoke at me but not to me.
Perguntas de entrevista [1]
Pergunta 1
What would you do if a customer says our online resources do mot match what the IR has posted at their website ?
Candidatei-me online. O processo levou 3 dias. Fiz uma entrevista na empresa Intuit.
Entrevista
I applied online directly with Intuit on a Friday and was immediately sent some assessments to complete on call center/customer service/computer skills and behavior decisions. I passed them both bc I was called on Monday for a phone interview with the recruiter. She set me up an in person interview with a manager for Wens. Mostly STAR method questions. Easy going conversation on past experience and skills. No trick questions. Went over the role and expectations. I was called within a few hours and offered the position.
Perguntas de entrevista [1]
Pergunta 1
Describe a time when you had to meet a deadline.
Describe a time when you went above and beyond for a customer.