Candidatei-me por meio de recrutador(a). O processo levou 5 dias. Fui entrevistado pela Intuit (Los Angeles, CA) em ago. de 2014
Entrevista
They used role play using the program to determine how well and familiar you are with the software. You need to know the software and how to navigate to the areas for input questions for customers. They look for people who are comfortable with talking and helping people resolve their issues, so personality is a plus. The interview goes through a few departments before you are given an offer.
Perguntas de entrevista [1]
Pergunta 1
how have you solved a problem when dealing with a customer in a former job?
Candidatei-me online. Fiz uma entrevista na empresa Intuit (New York, NY).
Entrevista
The interview process went well. There were 2 parts. The first was a preliminary with the recruiter. There was an overview of the position offered, requirements, and responsibility. The second was a simulation of customer interaction.
Candidatei-me por meio de uma agência de recrutamento. O processo levou 2 dias. Fui entrevistado pela Intuit (Tucson, AZ) em jan. de 2017
Entrevista
A recruiter called me for a phone screen. This process lasted a whopping 12 minutes. The recruiter talked more than I did. She would let me answer questions but then never asked for any clarification on any of my answers. Also she seemed rushed , possibly not interested in hearing my answers. She spoke at me but not to me.
Perguntas de entrevista [1]
Pergunta 1
What would you do if a customer says our online resources do mot match what the IR has posted at their website ?
Candidatei-me online. O processo levou 3 dias. Fiz uma entrevista na empresa Intuit.
Entrevista
I applied online directly with Intuit on a Friday and was immediately sent some assessments to complete on call center/customer service/computer skills and behavior decisions. I passed them both bc I was called on Monday for a phone interview with the recruiter. She set me up an in person interview with a manager for Wens. Mostly STAR method questions. Easy going conversation on past experience and skills. No trick questions. Went over the role and expectations. I was called within a few hours and offered the position.
Perguntas de entrevista [1]
Pergunta 1
Describe a time when you had to meet a deadline.
Describe a time when you went above and beyond for a customer.
