Candidatei-me online. Fiz uma entrevista na empresa JCPenney (Denton, TX).
Entrevista
The interview process is very simple. Was hired on as a seasonal employee and was part of a group interview. Very relaxed interview, everyone was nice and on time. Was then interviewed by manager after the group interview.
Fiz uma entrevista na empresa JCPenney (Buffalo, NY).
Entrevista
Group interview w/ scenarios about customer service situations. Answer questions about what you would do in a given situation, including how to de-escalate situations and solve problems. You will get a call back within a week if you got the position or not.
Perguntas de entrevista [1]
Pergunta 1
What would you do if a customer was yelling at your or getting frustrated?
The interview was conducted in a group setting. All the questions were pretty generic. The interview altogether was comfortable. I was offered a position the same day and started soon after.