Applied online, got a call to do an automated phone interview a couple days later. A couple days after that I did a phone interview with an actual person, and was instantly scheduled to do an in person interview. A couple weeks later I did the person interview (took 3 hours) and they showed us some videos about the company. I received no communication from the them after that. I find this to be very unfriendly/unprofessional and it has really left a sour taste in my mouth on this company. They claim to be very passionate about customer service, but what they don't seem to realize is that a rejected applicant can still be a great customer if you turn them down the right way. If you have ever flown any airline as you're landing you've probably heard the phrase "We know you have a choice in air travel, and we appreciate you choosing [insert airline name here] for your travel needs", well, needless to say I will be excercising my right to choose by never flying JetBlue again.

Conducted an online interview, recording answers to written questions and sending in. Went to in person group interview. Broken up into groups and asked a few questions each about past experience.