Candidatei-me pessoalmente. O processo levou 2 semanas. Fui entrevistado pela Kaiser Permanente (Corona, CA) em jul. de 2016
Entrevista
Applied online, took assessment/personality test, did over the phone interview and in person group interview. Everything went well and the next day was offered the job. Now a month later, have already passed the drugs test, background check and was about to do my health screening, receive a call from recruitment that the position has been cancelled due to budget reasons. Had already put my 2 weeks notice at my current job and my last day was in four days, was ready to start at Kaiser in a week. Very poor planning and managing on Kaiser's end. Very unfortunate and upsetting. Did not expect to mislead and blindsided from this company.
Fiz uma entrevista na empresa Kaiser Permanente (Gaithersburg, MD).
Entrevista
Customer service scenario questions: You may be asked how you would handle specific situations, like dealing with a frustrated patient or explaining complex healthcare plans.
Role-play scenarios: Sometimes, they’ll set up a role-play to evaluate how you handle customer queries, objections, or challenges in real-time.
Job-specific skills: They might ask if you're familiar with any healthcare systems, terminology, or insurance plans.
Behavioral questions: More in-depth questions about your previous work experience. Example:
"How do you prioritize tasks when dealing with multiple inquiries?"
"Tell us about a time you had to adapt to a new policy or regulation in your job."
Perguntas de entrevista [1]
Pergunta 1
Imagine a customer calls in frustrated because their claim was denied. They believe the denial was a mistake, and they are very upset. How would you handle the situation, ensuring the customer feels heard, while also explaining the details of the claim denial and any next steps they can take?
Candidatei-me online. Fiz uma entrevista na empresa Kaiser Permanente (Lawrenceville, GA).
Entrevista
Panel interview with the supervisors from each location. It almost felt like an interrogation. Some supervisors were more easygoing than others. It may be intimidating if you’re not used to that type of setting but if you know your stuff, you’ll be fine.
Perguntas de entrevista [1]
Pergunta 1
Tell us a time you used the 5 star method to complete a project or task. What did you do and what was the outcome.
Fiz uma entrevista na empresa Kaiser Permanente (Denver, CO).
Entrevista
Through an agency to get job it was easy not a lot of questions you basically submit resume Through an agency to get job it was easy not a lot of questions you basically submit resume
