Candidatei-me por meio de uma agência de recrutamento. O processo levou 6 semanas. Fui entrevistado pela Kaiser Permanente (San Diego, CA) em fev. de 2014
Entrevista
The interview process itself was fantastic. However due to them using multiple temp agencies the actual hiring process is a bit chaotic.I was offered the position two days after the interview but the start date kept moving, and my agency didn't inform me of the correct day, so i had to scramble for the first day on the job.
Perguntas de entrevista [1]
Pergunta 1
They asked typical questions such as what is your best quality, and what is your weakest.
Fiz uma entrevista na empresa Kaiser Permanente (Gaithersburg, MD).
Entrevista
Customer service scenario questions: You may be asked how you would handle specific situations, like dealing with a frustrated patient or explaining complex healthcare plans.
Role-play scenarios: Sometimes, they’ll set up a role-play to evaluate how you handle customer queries, objections, or challenges in real-time.
Job-specific skills: They might ask if you're familiar with any healthcare systems, terminology, or insurance plans.
Behavioral questions: More in-depth questions about your previous work experience. Example:
"How do you prioritize tasks when dealing with multiple inquiries?"
"Tell us about a time you had to adapt to a new policy or regulation in your job."
Perguntas de entrevista [1]
Pergunta 1
Imagine a customer calls in frustrated because their claim was denied. They believe the denial was a mistake, and they are very upset. How would you handle the situation, ensuring the customer feels heard, while also explaining the details of the claim denial and any next steps they can take?
Candidatei-me online. Fiz uma entrevista na empresa Kaiser Permanente (Lawrenceville, GA).
Entrevista
Panel interview with the supervisors from each location. It almost felt like an interrogation. Some supervisors were more easygoing than others. It may be intimidating if you’re not used to that type of setting but if you know your stuff, you’ll be fine.
Perguntas de entrevista [1]
Pergunta 1
Tell us a time you used the 5 star method to complete a project or task. What did you do and what was the outcome.
Fiz uma entrevista na empresa Kaiser Permanente (Denver, CO).
Entrevista
Through an agency to get job it was easy not a lot of questions you basically submit resume Through an agency to get job it was easy not a lot of questions you basically submit resume
