It was easy with a few pre selected questions asked. Very strong emphasis on applicable questions that deal with call center related scenarios. Overall not too bad and aligns with call center role related questions.
Perguntas de entrevista [1]
Pergunta 1
What would you do in a situation where you cannot understand what the member is verbalizing to you?
Candidatei-me online. Fui entrevistado pela Kaiser Permanente (Sacramento, CA) em ago. de 2022
Entrevista
You are first sent an email to take an assessment once you pass the assessment you will receive another email in which they will schedule you for an interview. If you are a selected candidate you are then selected for a job offer
Candidatei-me online. O processo levou 4 meses. Fui entrevistado pela Kaiser Permanente (Sacramento, CA) em jun. de 2022
Entrevista
It’s a series of about five questions about yourself and your skills. Then it’s about five scenario questions about how would you handle certain calls. Then they ask you do you have any questions for them to answer.
Perguntas de entrevista [1]
Pergunta 1
How do you think you would fit into working at Kaiser in this position.
