It was a virtual interview . We did roll play with some apple related technical issues and I waked the interviewer through finding resolutions to the different scenarios. She proceeded to probe about my experience and knowledge on the manufacturer and different personality types of potential customers.

I filled out the online application, which was immediately followed by a pretty long aptitude test. I know some people have filled out the application and never got to the aptitude test, because they didn't meet the qualifications. I got a phone call a couple of days later saying I had qualified for a Skype interview and I had to log back into the job application and pick my time. After scheduling my Skype time, which has to be held in your home office, I had my interview and got hired at the end. It is an interview you want to prepare for, mine took about 20 minutes. They will ask you long answer questions. The next day I got an e-mail regarding the hiring process, and yes, as others have said, the i9 process is a little time consuming but it's nothing too complicated. After I finished the i9, I got an email saying I start my training next week.