For a company that is in the Human Resource Industry - this company needs to practice what they preach. They have the big sales pitch about delivery, process, communication, Service Level Agreements. What a joke. They can't even communicate, follow up with candidates, keep their word to communicate their status, and after taking months and months etc to interview can't even send a thankyou but we have idenitified a more qualified candidate. They just let it hanging. RESPECT. You can't give it to a candidate - you won't receive it in return. The horrendous experience that I had with the interview process at your company is being spread by me and every I tell within the HR/RPO/Staffing Industry. You need to get it together Kenexa. Again, RESPECT. You might want to take a look at that word, what it means and implement it within your organization. If you can't do that then how do you expect to provide that service to clients. Right? Think about that for a while.