I applied online for a number of different Director positions and received an email for each. The emails were vague and didn't tell me which site the interviews were for (I wanted to know because some of the cities were more desirable than others). I asked the person I was in contact with and he refused to tell me. Even so, I set up a phone interview for one of the positions the following day. I prepared all night and woke up very early the next day for final preparations. The scheduled time came...and passed. I waited two hours and the interviewer never called. Haven't heard a think since. I haven't heard from them at all.

Speak with the recruiter, then the district manager will schedule a zoom call, and perhaps the regional manager is the final step in the screening process (depending on the area of the country you live in).