Applied online. Interviewed in person in the store with HR manager. Received notification that I was accepted for the customer service representative position within probably three to four days of the interview.
Perguntas de entrevista [1]
Pergunta 1
Work experience and interpersonal/customer service skills
Candidatei-me online. O processo levou 1 dia. Fui entrevistado pela Kmart (Poplar Bluff, MO) em mar. de 2011
Entrevista
To apply, you must apply online at home or in store using the kiosk. You fill out an application online amd once that is submitted you take some assessments. They were pretty much common sense and scenario type questions centered around customer service. I think there also were a few math questions as in "how much change should Jane doe receive back if the total was ... and she gave you a ten dollar bill".
The interview was fairly typical, and fairly easy. It mainly consisted of being asked to fill out and sign certain forms. It was more like the process that goes on after an interview and once you have been chosen for the position. I had worked there 15 years prior, I am not sure if that had something to do with it or not.
Upon the end of the interview I was told to come in amd start that night by 5 pm. I was a bit shocked, but I needed a job and so I got to work.
Perguntas de entrevista [1]
Pergunta 1
What is a scenario in which you have had a good or bad experience with a customer
If bad, dis you resolve it and if so, how.
Candidatei-me por meio de uma faculdade ou universidade. O processo levou 1 semana. Fiz uma entrevista na empresa Kmart.
Entrevista
The interview was years prior however, the questions were really easy. An example question looks like: How would you greet our customers when they enter the store looking for an item?
Perguntas de entrevista [1]
Pergunta 1
How would you greet our customers when they enter the store looking for an item?
Candidatei-me online. Fui entrevistado pela Kmart em fev. de 2022
Entrevista
Interviewed face to face with one of the store managers and answered a series of questions. Some of the questions took me by surprise even though I had prepared for questions most people ask.
