We are disappointed to learn about your interview experience for the Customer Success Manager role. Our hiring process does move fairly quickly; however, being thorough is a top priority for our recruiters and this is no excuse for what happened to you. We would never intentionally “ghost” a candidate.” Additionally, we would like to emphasize that KnowBe4 has a ‘No Religion and No Politics policy’, and we take this policy very seriously. While everyone is free to practice their own beliefs, those beliefs are not to be discussed during business hours and in no way impact our company culture or the way our organization is run. We’d love to learn more about your experience so we can make things right! Please reach out to us by emailing hirethebest@knowbe4.com.