Candidatei-me online. Fui entrevistado pela Kustomer em fev. de 2025
Entrevista
6 stage process for EAE role on EMEA team;
> screening call with recruiter
> 3 part process meeting leadership in US
> presentation to panel inc account strategy and territory mapping
> call with Head of Sales EMEA
The process is well thought-out to give candidates a real and full picture of the team & culture and gives candidates so much opportunity to ask lots of questions aligned with different departments. Can’t say the process was “difficult” or “easy”, because it’s designed to best support decision making on both sides.
The presentation does require a fair amount of preparation, but again, not challenging as this is what I already do in my current role.
Perguntas de entrevista [1]
Pergunta 1
How would you go about building pipeline to ensure you meet quota, and how would you identify and prioritise target accounts?
Weirdly intense HR screen followed by behavioral and system design. Pretty standard stuff all around. I think there was one more round with the CTO or something but I didn't get there. Vibes were not fantastic in the interviews themselves.
Perguntas de entrevista [1]
Pergunta 1
Behavioral was standard STAR stuff, interviewer was more focused on getting through his list of questions than having a conversation --- felt a bit like the behavioral interview of getting leetcode questions; if you really want to pass make sure you have some fake stories memorized.
System design was a kind of confusing amped-up variation of the bit.ly question that involved near realtime metrics. Some domain knowledge in there made it a little confusing.
Fiz uma entrevista na empresa Kustomer (Londres, Inglaterra).
Entrevista
The process started well enough, but it became increasingly disorganised and unfair. I spent significant time preparing bespoke materials for the final stage, including account strategy, territory planning, and a live roleplay, and I was flexible around reschedules and last-minute changes. The final interview was shortened because of internal scheduling issues, which made the process feel rushed and not set up for a fair evaluation. After I was rejected, there was still follow-up activity around accessing the materials I had created, which made the whole experience feel exploitative and disrespectful of my time considering they approached me!
Perguntas de entrevista [1]
Pergunta 1
They asked me to walk through a full enterprise account strategy, including why I had chosen a target account, how I would build a territory plan, and how I would run a late-stage deal.
They asked how I would build pipeline and execute an enterprise sales motion in EMEA, including account prioritisation, territory math, and a live deal role play although the interview was cut to 45 min and honestly felt very chaotic for this stage of an interview process….