Candidatei-me online. Fiz uma entrevista na empresa Leidos.
Entrevista
Simple STAR format customer service questions, dress casually, and be clean. There were many people that were applying for the same position so be sure to stand out. because you are applying for a customer service position bring all the scenarios that you can think of
It was good and managers were friendly, not many scenario based question more and understanding of what I had done in previous jobs. Although some basic questions which you would expect from a customer service job interview
Perguntas de entrevista [1]
Pergunta 1
Have you dealt with a disgruntled customer before and how did you approach this?