Applied and did a lengthy personality test that seems standard for Liberty Mutual roles. A day later got a HR email asking a question about my background that was listed, clearly, in the second line of my resume. A couple weeks past and got a invite for a phone interview which lasted about 5-10 minutes. Got a follow up email a few days later offering an in-person interview (with awful grammar). The HR lady I dealt with was like dealing/talking to someone my niece and nephew's age. I came in for my interview and had a rather informal discussion about the company, the division, and the role. I described my background and what I was looking for in a position. There was not a set question list that was being asked, but some questions dealt with science and mechanical aptitude. I did not have the traditional science majors preferred and had basic skills with taking apart electronics to fix issues. I spoke with two others in a nearby cubicle that did the same job. One was similarly informal, but the next started drilling me with questions that I'd only know if I had previous claims experience, but this was for entry-level. This is one of two of my interviews that actually brought up the personal interests I listed, which is a nice touch to know they had interest in me as a person, not just another resume from the pile. Roughly 3 weeks later got the standard rejection e-mail.