I submitted my application on-line and completed an assessment which measured how well you multi-task and general skills. Nothing too complicated. About a few days later I was contacted by a representative who wanted to schedule a phone interview. The phone interview is as typical as any phone interview but if this is your first one. They asked basic STAR questions, such as "Tell me a time you had to communicate bad news to a customers." no curve ball questions so pretty standard and then they informed me they wanted to get me scheduled for an in-person interview and it was scheduled 2 weeks later. I got suited up and headed down to the office and arrived and met with 2 HR representatives. I was expecting a possible 3 manager interview but it was a typical 2 person interview. They both took turns asking me questions about my skill set and why I wanted to work for Liberty Mutual. After taking some time to discuss my skill set they informed me that they were done asking me questions but wanted me to speak with a manager who was available. So I met with the manager and we discussed the position and I asked questions about the job and the culture. It was a good conversation enough to warrant him asking if I had time to speak with another manager, who appeared to be a section manager, and we spoke for a good 45 minutes before leaving. Overall the phone interview took less than 30 minutes. In-person interview took around 2 hours. I applied and the overall process took about 4 weeks, I was then contacted with an offer which I accepted. A solid interview and reasonable time-frame.

The interview process was excessive and unpleasant. The process took less than 2 weeks. I applied online then took an hour long assessment. I received an email within 3 days to schedule a phone interview. Phone interview lasted approx. 10 minutes with a couple of behavioral questions. Manager called me an hour later and I had another phone interview with her for about 30 minutes and she scheduled me for an in person interview 3 days later. The on site interview was with 6 different managers and was two hours long. I had 2 separate interviews with 4 managers, then did a job shadow, then another interview with 2 more managers. Interview wasn't difficult, it was more conversational in nature but was just long. I was told if I was still interested in the position, to email the manager and the process would continue from there. I emailed the manager and received a response 2 days later stating they were going to pursue other candidates.