I submitted an application online via the career section on Liberty Mutual's website. About a week later I received a phone call from HR to set up a phone interview for the following day. The phone interview went very well, last about 25-30 minutes. I was offered an in-person interview 3 days later at the office in South Charlotte. The second interview went very well (or so I thought); lasting about 2.5 hours. I met with 4 different employees; managers, HR, current claims rep, etc. I was told I would receive a phone call with a decision within two weeks. I waited beyond the two week period, no surprise. A little over 3 weeks after my interview I received an automated email saying they went with someone more qualified. I was let down of course and put off by the fact that they didn't have the decency to send a more personal email or professional phone call.

Pretty good interview with basic questions. About 20 minutes long on the phone. They will also go over the job description with you which will take most of the time.