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      Buscas relacionadas: Avaliações da empresa Lightspeed | Vagas da empresa Lightspeed | Salários da empresa Lightspeed | Benefícios da empresa Lightspeed
      Entrevistas da empresa LightspeedEntrevistas do cargo de Support Specialist II da empresa LightspeedEntrevista da empresa Lightspeed


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      Entrevista para Support Specialist II

      6 de nov. de 2021
      Funcionário(a) sigiloso(a)
      Montreal, QC
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me por indicação de um funcionário. O processo levou 2 semanas. Fui entrevistado pela Lightspeed (Montreal, QC) em nov. de 2021

      Entrevista

      The interview process took 2 weeks in total, and was made of 4 interviews of about an hour each. As mentioned by other candidates on Glassdoor, it is not stressful and feels like a conversation, it's really about checking if there s a fit or not. The first interview was a HR screening, the second a computer-based technical interview (not difficult), the third one was about checking my skills with several role-plays (to check how the candidate would interact with the clients), and the last one a cultural interview (to check how the candidate would interact with the team). The final answer was given over the phone. The team seems very professional yet friendly, there are lots of questions, but no tricky ones that could make a candidate feel unease, so it seemed they really wanted to see if there would be a win-win by giving a job offer

      Perguntas de entrevista [2]

      Pergunta 1

      1. How would you interact with an angry customer that can't find how to log in to his/her account ?
      1 resposta

      Pergunta 2

      2. When is a time a customer was really happy about the service you provided?
      1 resposta
      avatar
      Resposta da empresa Lightspeed
      4y
      Hi there, thank you for taking the time to share your experience interviewing with Lightspeed. We truly appreciate your positive feedback!

      Outras avaliações de entrevista de vagas de Support Specialist II da empresa Lightspeed

      Entrevista para Support Specialist II

      31 de jan. de 2025
      Funcionário(a) sigiloso(a)
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 3 semanas. Fui entrevistado pela Lightspeed em dez. de 2024

      Entrevista

      Since the very first screening call, the experience was great. The recruiter made the screening process so easy I felt it was a regular conversation with a friend. They asked pertinent questions and kept me on the loop throughout the whole recruitment process. Even when at first I did not get the position, they were transparent about it. I had multiple job interviews in the past but I never had this great of an experience with any other company. At first I did not get the position, but they assure me that if anything came up I would be contacted and they followed through with their word. To be honest, there was nothing I could consider even consider negative about the recruitment process and I really appreciated this. All in all, this was the best interview process I have experienced.

      Perguntas de entrevista [1]

      Pergunta 1

      They asked me questions about troubleshooting an issue with their products and how to resolve it if I was in the position.
      1 resposta
      avatar
      Resposta da empresa Lightspeed
      1y
      Hi there, We're delighted to hear that you had a positive interviewing experience with us. We strive to offer the best possible candidate experience and so this feedback is very much appreciated. Thank you for sharing your experience, and welcome aboard! -The Talent Acquisition team