First I had to do the Voice Audition over the phone, You have to call a number they give you and read a script. you have three or two tries to record and submit after reading to get it right. Then submit a Credit Check and then pay $45 for a Background Check

After submitting to and paying for a background check, potential agents were expected to call in and answer some automated prompts vocally, one of which was an on-the-spot scenario response.