Candidatei-me online. O processo levou 2 meses. Fui entrevistado pela Lloyds Banking Group (Leeds, England) em jul. de 2018
Entrevista
apply online, followed by a phone interview and then a group interview which is segmented in to group individual and role play. The process is quite lengthy, the checks take quite some time.
Perguntas de entrevista [1]
Pergunta 1
Tell me about a time when you displayed great customer service?
Candidatei-me por indicação de um funcionário. Fui entrevistado pela Lloyds Banking Group (Leeds, England) em jul. de 2016
Entrevista
you have to use the STAR format you have to explain every scenario with a start and end - what happened and how you got through the process and the outcome
Candidatei-me por indicação de um funcionário. O processo levou 2 semanas. Fui entrevistado pela Lloyds Banking Group (Londres, Inglaterra) em jan. de 2014
Entrevista
Fairly informal and basic. Moreso character gauging exercises and general chat to see if you would fit in with the environment. Ensure you've had experience dealing with customers and are able to interact effectively.
Perguntas de entrevista [1]
Pergunta 1
General questions about Lloyds and examples of customer interactions
