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      Lumen

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      Buscas relacionadas: Avaliações da empresa Lumen | Vagas da empresa Lumen | Salários da empresa Lumen | Benefícios da empresa Lumen
      Entrevistas da empresa LumenEntrevistas do cargo de Customer Success Advocate I da empresa LumenEntrevista da empresa Lumen


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      Entrevista para Customer Success Advocate I

      8 de jul. de 2024
      Candidato(a) sigiloso(a) à entrevista
      Poplar Bluff, MO

      Outras avaliações de entrevista de vagas de Customer Success Advocate I da empresa Lumen

      Entrevista para Customer Success Advocate

      20 de jun. de 2024
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência positiva
      Nenhuma oferta
      Experiência positiva
      Entrevista fácil

      Candidatura

      Candidatei-me online. Fui entrevistado pela Lumen (Poplar Bluff, MO) em jul. de 2024

      Entrevista

      Interview was a digital, self-recorded type interview. It was fairly easy. They gave me 60 seconds to think about the question as well as two attempts to record myself answering the question. All of the questions were STAR method, basic interview questions. There were 6 questions total. I wrote the questions down and will list them here. After the questions, they wanted you to complete 3 games. The first game was a basic math game, the second game was a memory game, and the third game was a game where you had to complete the way pipes were running.

      Perguntas de entrevista [6]

      Pergunta 1

      Tell us about a time you failed to reach a target or a goal in a professional environment.
      Responder à pergunta

      Pergunta 2

      Please describe a time when you were faced with conflicting interests between what was right for a customer or coworker versus what was right for your company as a whole.
      Responder à pergunta

      Pergunta 3

      Please give an example of a time you delighted an external client by making an extra effort and giving them better service than they expected.
      Responder à pergunta

      Pergunta 4

      Tell us about a time you had an opportunity to develop a relationship with a customer that you interacted with on a regular basis.
      Responder à pergunta

      Pergunta 5

      Please describe a time you dealt with a customer who was frustrated about a problem they had been trying to resolve on their own, but required additional assistance.
      Responder à pergunta

      Pergunta 6

      Please give a specific example of a time when it was critical to the success of a project for someone to understand and accept your point of view.
      Responder à pergunta
      12
      Entrevista com nível médio de dificuldade

      Candidatura

      Fiz uma entrevista na empresa Lumen.

      Entrevista

      Very Easy to follow the instructions during the interview. You got two chances to answer the question. It was a total of 6 behavioral questions and 3 games. The games were a bit confusing.

      Perguntas de entrevista [1]

      Pergunta 1

      To describe a time that you had a challenging customer
      Responder à pergunta

      Entrevista para Customer Success Advocate

      10 de ago. de 2023
      Funcionário(a) sigiloso(a)
      Oferta aceita
      Experiência positiva
      Entrevista fácil

      Candidatura

      Fiz uma entrevista na empresa Lumen.

      Entrevista

      There are three rounds of interviews. After completing the application, the candidate received an email to complete a pre-recorded interview. If selected, the candidate receives an email from a recruiter requesting a virtual interview. If the interview with the recruiter went well, the candidate moves to the 3rd round. The third round is a one-hour panel interview with 3 hiring managers. The panel interview is behavioral base with 7 questions.

      Perguntas de entrevista [1]

      Pergunta 1

      Why do you want to work at Lumen? Why should we hire you? Tell me about yourself?
      Responder à pergunta
      17