It was a large group interview, with about thirty other people there. I thought this would make it a stressful experience, but everyone was really friendly and it was actually very enjoyable. We did a couple of different group activities, with opportunities to share our responses with everyone. First was introductions - who we are, our fave Lush product and then our fave hristmas song. DO NOT SAY THAT YOU DON'T HAVE A FAVOURITE/HAVEN'T USED THE PRODUCTS BEFORE. They want people who are passionat about the shop and the products. Then, we were individually given the name of a random celebrity and asked to pick a product for them and explain why we chose it. Again, this is testament to the fact that there really is no point applying if you don't use the products/know about the shop. Then, we were shown how to demo a couple of products. We then had to replicate that demonstration on a member of staff to show them how we would engage with a customer. Finally, we shared Christmas stories and were given a nice little gift for our participation in the evening. It was a really fun night and they did everything they could to put interviewees at ease. when I got through that stage, I then had to participate in an hour long trial shift where I had to work the shop floor. Mine was the first trial shift and there were a number of them happening over a series of weekends, so I had to wait a little while to hear back from this.