Candidatei-me online. O processo levou 2 dias. Fui entrevistado pela Lyft (Nashville, TN) em jul. de 2016
Entrevista
The interview process was fun, brief, and educational. I sent in my CV online and was contacted by email the next day. The following day I had a preliminary phone call. The day after that, I went in to the Lyft HQ in Nashville for a group interview. There were 4 other candidates and the interviewer. We had a presentation, and speed round interviews (like speed dating) with members of their Lyft CX team. When I was done with those, they had us submit a writing sample. Then it was over. Received the offer the following day via email.
Perguntas de entrevista [1]
Pergunta 1
What's the most recent customer service experience you remember where you helped someone resolve an issue?
Fiz uma entrevista na empresa Lyft (Nashville, TN).
Entrevista
The hiring process was pretty smooth. I initially applied in may and was given a job offer the next month. I appreciated everyone I spoke with. The hiring team was warm and inviting. I had three rounds of interviews.
Perguntas de entrevista [1]
Pergunta 1
Standard customer service questions. No curveballs.
Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela Lyft (Nashville, TN) em set. de 2019
Entrevista
It's 3 part where you're asked to give examples of how you've handled difficult situations. What customer service means to you. Why are you interested in this role and why do you think you'd be a good fit for it.
Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela Lyft (Nashville, TN) em nov. de 2018
Entrevista
Once they email you saying they would like to interview you, you first send in a written response to an email from a driver and they review it and if they like how you responded then they emailed me a link and the time of the interview. Then when you go to the link you join the meeting and you get interviewed by 4 different people including a customer role play. And they also check your internet connection. They also make sure you have a desk, chair and a quiet office space in your home.
