Process -Scheduling of the interview was easy, done online. You complete the online application (and very long screening test), then schedule your in-person interview online. After that you will have a second interview, and a phone screening asking for specific examples of your behavior in different situations. In-Person Interview -Interviewer was nice, easy going. Interview took place in a office that was mostly storage, which was a little weird. -I didn't have previous retail experience but had experience that could easily be transferred to sales. -I was also familiar with some of the cosmetics counters as I occasionally buy from 2 of the brands sold at Macy's. -Learned that associates must wear a full face of the makeup brand that they are representing. -You may be asked to "sell" a product during the interview. Follow Up -I was told I had a second interview, but missed the call to schedule and then could not get back in touch with that person. This happened to me 2 years before also (in that case, I had someone call and tell me to come in the next day for the second interview, which I couldn't because of my job at the time). I've heard this is a common problem with Macy's so something to be aware of. I ended up pursuing a different job intead because of that.