Candidatei-me online. O processo levou 3 semanas. Fui entrevistado pela Mandarin Oriental Hotel Group (Londres, Inglaterra) em jan. de 2019
Entrevista
So far super lovely, initially you have a phone interview with you department manager which lasts approximately 30 minutes, following a face to face interview with your department manager and finally a interview with the director of HR. I’ve been successful so far, awaiting my final interview. Until now I have always felt at ease with my potential manager, and they genuinely want to get to know you professionally and personally to see whether you would fit in their team.
Candidatei-me online. Fui entrevistado pela Mandarin Oriental Hotel Group (Londres, Inglaterra) em jul. de 2020
Entrevista
3 stage interview process.
- call from HR with invite for f2f right away
- on site with Res Manager
- on site with Revenue Director
Last two on the same day,
Perguntas de entrevista [1]
Pergunta 1
-Situationally questions, what would you do if a guest isn’t polite/unhappy with the offered daily rate per room
-What is the difference between 4* and 5* service (I came from 4* star hotel).
-Give example of extra mile service.
If you are prepared well, you will do well!
