Two interviews. The first is a phone screen going over the responsibilities of the position, your interest, and your resume. The second is in-person with the branch manager and one of the underwriters. They go over the position in more detail and ask behavioral questions. No room for career advancement. Was described as a "flat company" during the in-person interview. Not the most professional bunch. In-person interviewers were disinterested and just read questions off a script. You won't hear back if you don't get the position even though they say you will be contacted.

Unlike most companies would phone every few days to confirm the interview date which can be excessive. During the interview I was not asked questions about my experience related to the role. Instead about a part time retail job I had done many years ago. Emailed the hr representative who was dealing with my application a few days later to ask for the outcome of the interview and did not hear back which I found strange considering how often she would call leading up to the interview. Very odd experience.