Candidatei-me online. O processo levou 2 dias. Fui entrevistado pela Marriott International (Bristol, Inglaterra) em nov. de 2015
Entrevista
I received a phone call asking me to attend an interview. When arriving at the hotel I was asked to take a seat while I waited for the front office manager to meet with me. When he arrived, he greeted me very politely and asked me to follow him through to the bar where we sat for my interview. He was very chatty and happy which made me feel relaxed and at ease. My interview lasted an hour and 40 minutes. However, the time flew by and I didn't realise until after I left the interview. I was then invited back for a second interview with his manager who had to approve of interviewees before a candidate could be taken onto the next stage. Both interviews were professional yet relaxed and somewhat enjoyable.
Perguntas de entrevista [2]
Pergunta 1
Please explain a time that you had to remain calm in a stressful situation.
Candidatei-me por indicação de um funcionário. Fui entrevistado pela Marriott International (Bristol, Inglaterra) em mai. de 2017
Entrevista
I had two interviews. The main one which and then a meeting with the hotel manager afterwards which was very casual, questions like ‘why hotels?’ There were 6 topics in the initial interview but if you have any customer service experience they’ll be a breeze.
Perguntas de entrevista [2]
Pergunta 1
Adaptability/Stress Tolerance (like ‘tell me about a time you worked through a stressful situation’) Contributing to teams (‘Describe a time you had to work with someone who was tough to work with’). Time Management (‘Describe a time you had to complete several problems in limited time’). Problem solving and decision making (‘Tell me about a time you had to overcome a challenge to complete a task or goal’). Initiative (‘Tell me about a time you did more than was asked of you in your job’). Customer Relationships (‘Describe your favourite customer service moment’)