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      Marshall Insurance Group

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      Buscas relacionadas: Avaliações da empresa Marshall Insurance Group | Vagas da empresa Marshall Insurance Group | Salários da empresa Marshall Insurance Group | Benefícios da empresa Marshall Insurance Group
      Entrevistas da empresa Marshall Insurance GroupEntrevistas do cargo de Customer Service Representative da empresa Marshall Insurance GroupEntrevista da empresa Marshall Insurance Group


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      Marsh
      3.6★Remuneração e benefícios

      Entrevista para Customer Service Representative

      6 de mar. de 2025
      Funcionário(a) sigiloso(a)
      Heathrow, FL

      Outras avaliações de entrevista de vagas de Customer Service Representative da empresa Marshall Insurance Group

      Entrevista para Customer Service Representative

      30 de abr. de 2024
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência negativa
      Entrevista difícil
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Fiz uma entrevista na empresa Marshall Insurance Group (Heathrow, FL).

      Entrevista

      Interview went great . postiive feed back the hiring manager was enthuastic and explained everything I needed to know about the job and the requirements within the requested job role

      Perguntas de entrevista [1]

      Pergunta 1

      How to handle issues with customers
      1 resposta

      Candidatura

      Candidatei-me online. O processo levou 2 dias. Fui entrevistado pela Marshall Insurance Group em abr. de 2024

      Entrevista

      Applied on Indeed, was contact the next day for an interview. I went in for the interview someone had to buzz me in, Waited 15 minutes for the interviewer Daniella to come down and I was taking to the different level of the building where it was an appearnce of a small call center. The interview start with a normal "tell me about yourself" which I answer then I was asked to describe in the importance aspects of service (can't remember the exact wording), I listed a few items and proceeded to explain my answers, I spent a good few minutes speaking about the topic and said okay, what else. seemed like she wanted a very specific answer a very broard question which honestly was quite off putting after the fact but I went along with it. A few more questions were asked which I answered. Then she had me "do a scenerio" as she called it where she stepped out the room and I was given 2 sheets of paper with scerios about some issues customer could have and when she left the room I had to call her where to acted like a upset customer and after the phone of being yelled by her I had to write everything down in a guest profile notes on the computer in the room. After that was done, she came back in the room and reviewed the notes which she said were excellent. She proceeded to informed me about the job. Overall it seemed like she was quite picky and wanted extremely specific answers to very broad questions. Wouldn't recomment, waste of time.

      Perguntas de entrevista [1]

      Pergunta 1

      What are some important aspects of service
      Responder à pergunta