I applied online, I got a call a few days later to set up an interview. She asked me pretty standard questions, all ones you would expect for a massage therapist position. My certification level at the time was "practitioner" not the higher level of "therapist". This was stated on my resume, as well as included in the online application. I also verbally explained to the interviewer at the beginning of the interview that I was working toward my therapist certification and would not have it completed for a few more months. After 20 to 25 minutes of talking and interview questions, the interviewer informs me that she is not clear on the hiring of "practitioners" and has to call human resources to find out if I'm even eligible for employment. She comes back and informs me that they only hire therapist level certifications. She completely wasted my time and money by even scheduling the interview, let alone going through 20 minutes of questions the whole time not knowing if I was even eligible to be hired. What a joke.

There is not much to their interview process. They screen you via a phone call the you interview in person. After the interview person interview you do a practical and receive an offer.