The initial phone interviews had me very excited about the company. The live interview, however, was disorganized and unprofessional. I first had three separate phone interviews, including a "personality interview" to assess if I was a cultural fit. Though tedious, I perceived this level of detail as a commitment to finding the right candidate. After several weeks, I was finally scheduled for a live interview and was given a "challenge," which consisted of a one hour presentation on enterprise software sales. Between the phone interviews and preparing the "challenge" presentation, I had about 10 hours invested before I even went to the live interview. Given this level of detail, I expected a similar live interview experience. Instead, I found the live interview haphazard and juvenile. My "challenge" presentation was attended by only two people (five were scheduled) and was held in a conference room so small I was unable to present standing up. The VP of sales failed to show up for the 1:1 interview. The hiring manager was dressed for the beach and lacked a business card. Another manager went on and on about their, "No a-holes" policy, but came across as an arrogant a-hole with an agenda that was in clear conflict with the job description. By the end of the day, it was clear it was not a good fit. However, it still took over two weeks for the recruiter to get back to me, and even then he could not provide any feedback. If you are a twenty-something looking for a cool place to hang your 9-5 hat, I'm sure Medallia has a lot to offer. However, as a seasoned professional who has, "been there, done that," I found Medallia to be a group of nice people playing dress-up while searching for real direction.