I spoke with a recruiter first that asked me general questions about my previous experience. She then sent my information to the hiring manager. I did a phone interview with the hiring manager as I lived in a different state from her. We connected immediately, and it was more conversational than Q & A. A few days later, I then had to take a personality assessment. It took over an hour to do on the phone. I believe it was through a third party company. I had to answer questions about what I would do in certain scenarios and describe a time when I had done whatever the situation was. She wasn't allowed to give me any guidance or explain any of the questions further. Some questions were the same, just worded different. Not a fan of this part! Since this was for a training position, I had to do a 15 minute presentation. The hiring manager chose my topic to be on how to do something. I had to put together a PPT. I went to the location I would be working at and presented to someone in the room along with people in other locations through screensharing and conference phone. *Be confident, have an introductory about you slide, remember people's names (write them down), ask the group or specific people questions throughout, practice timing your presentation beforehand. I was then called by HR, and they gave me an offer. I counter offered for $1/hr more and got it. They base pay off your location more than your experience. The hiring manager doesn't really have a say in the offer.