I applied online. The process included three interview rounds in total. It started out with online tests, which were ok. It is a benefit to prepare. Moving forward I had a two phone interviews and one interview through a video conference. The first interview was with on of the employees from HR and the questions were mostly related to competancy and my motivation for why I wanted the role and why I wanted to work for Facebook. The second interview was with someone from the user operations department. I mostly got case questions about what I would do in various situations related to the role. The last interview was with three different people, all from the user operation department, but at different levels.

Spoke with a recruiter who then set up a video interview with a member of the community operations team in Austin. Mostly asked about my experience and how I would help people with different user issues. Most of the experience questions were related to problem-solving and steps I took to solve them. I was also asked to explain how to use an existing Facebook feature, some of its benefits, and how I would see if it was being adopted by users.