Hi there, we are very sorry to hear that you have not had a great interview experience with us. Throughout our recruitment process, candidate experience is our top priority and we aim to get back to all candidates as soon as possible at all stages in the process. Unfortunately in this case, there were unforeseen delays on our side and we sincerely apologies for this. This meant that our feedback was not delivered to you within our normal timeframe. We have reviewed this situation and identified where we got it wrong. This was not our intention and we will ensure this won’t happen again in the future.