Applied online then in person interview. Very positive experience with nice individuals in the store. Was provided details on what the role entailed and what was expected from staff members, before being given the chance to go over career history and ask questions.
Perguntas de entrevista [1]
Pergunta 1
What was a tricky experience you had before and how did you resolve this?
Fiz uma entrevista na empresa NEXT (Belford, England).
Entrevista
Really Short and easy. only asked 4 questions and quick to provide feedback. Based on previous customer service experience and dealing with difficult customers. Experience working in retail and customer service
Candidatei-me online. O processo levou 3 semanas. Fui entrevistado pela NEXT (Havant, England) em abr. de 2026
Entrevista
very slow process, it took over 3 weeks for a response and I had to eventually contact them myself which led to me being ignored. The lady was really nice in my first stage of my interview but I have heard rumours that the company is not great to work for.
Typical customer service questions. Explain a time you helped someone, working as a team, working independently, tell me a little bit about yourself. What are kpis. What is good customer service
