Virtual interview through Microsoft Teams
Two interviewers (unit sisters) were very friendly
Ten questions, lasted around 20 minutes
Mix between skills and situational based questions
Received outcome on same day
Perguntas de entrevista [1]
Pergunta 1
What would you do if a doctor came running to you holding a baby in an emergency situation?
Candidatei-me online. Fui entrevistado pela NHS England (Reading) em jun. de 2025
Entrevista
Date/time of your interview (either in person at the hospital or virtual via Microsoft Teams),
Instructions on ID, right-to-work checks, and sometimes a link for completing pre-interview forms,
Occasionally, notice of a short skills test (for admin or clerical roles) — but for HCSW, it’s typically just a values- and scenario-based interview.
Perguntas de entrevista [1]
Pergunta 1
Notice About a Short Skills Test (Sometimes)
For Band 3 Healthcare Support Worker roles, it’s usually NOT required.
However, for administrative Band 3 roles, they sometimes include a short literacy, numeracy, or computer task.
In the HCSW interview, you might instead be given a short scenario question (verbal), e.g.:
Fiz uma entrevista na empresa NHS England (Londres, Inglaterra).
Entrevista
Interview took place about 45 mins and there was few questions on numeracy and customer service experience. And how you treat a customer or a patient according to the trust values.
Perguntas de entrevista [1]
Pergunta 1
Explain the situation where you provide excellent customer service
