I applied online. It took about a month for them to get back to me. They call for a phone interview and if you pass that, they schedule you for a group interview a few days later. I was in a group of 6 people. The questions are fairly straightforward. Basic questions about customer service and how you handle situations. They want to test that you can handle a fast-paced retail environment. The interviewers do their best to make the interviewees feel comfortable expressing themselves. The interview lasts around half an hour and I felt a genuine connection to the interviewers by the time it was over. I received my job offer roughly a week later after the background check went through. They call you from a hotline in the Midwest I believe and as far as I know it's just one person doing it, so if you miss the call it will be FAIRLY difficult to reach the lady that makes the calls, but eventually I did get her.