They interview you by having you fill out basic info and skills that you have. Then they ask you to do a few online tests to see how fast and accurate you type and to see if you have knowledge about companies and products. After that you get interviewed by chat and then a practice job interview where they pose as customers to see if you can handle the jobs basics.

Submitted application and completed forms- heard back after a week that I had been selected to be an advocate. Once selected, we had to complete training on the subject matter.