The job isn't Systems Engineering as the post described; it's more of a Tier 1 - 2 helpdesk role. There was definitely some miscommunication from the recruiter because they mentioned that the role was primarily project based with some occasional end-user support, but being interviewed by the actual team it seems like it's mostly end user support.
The interview process was basically an overview of experience and scenario-based troubleshooting like printer, website access issues, etc.
They wanted me to do a second panel with the Director but I think after the 1st interview I opted out. A part of the process felt a little dehumanizing; they made you do an assessment (essentially an IQ test) before the interview. I don't think that's a company that you'd wanna work for if you're an actual Systems Engineer with so much more to give to the tech world.