Took about two days before I had an email to schedule my phone interview. On the day of my phone interview, she didn't even ask much. Basically says what's my availability and then gave me a date for the Interview. A week later. When I arrived it says on the email to ask any employer that you arrived for an Interview. I waited about close to 30 mins cause it was so busy that the manager was helping an issue with an customer. Finally when it was my turn we walked to the back. She went over how Nordstrom was and what their values are. Ask me a few questions and we talked a pretty long time. She was a very nice lady. After the interview she walked me around the back and the store. After that thank me and said she will give me a call to where she was at. I didn't get the offer.

I applied online. The interview was split into two parts. An at home video recorded interview done by corporate and then a few days between to find out I moved along and will be interviewed in store. Overall they were fairly common and easy questions. Mainly behavioral with how you would act in difficult situations or sharing an actual experience you with a difficult customer or something else along those lines. I know some people get a phone interview instead of the video recording first, I'm not sure what the difference is in getting those.