First, I got a phone interview. It was brief and informal with a few basic questions like what are your career goals?, then we scheduled a time a on-site interview. The on-site interview was one-on-one with the HR person. Some questions are scenario-based, some ask for past experiences and examples that demonstrate certain qualifications. Overall, they want to know that you are a competitive person that will be able to adapt and succeed in their commission based system. After the HR person, a department manage came in to interview me. That particular department was the one I was hired for. She asked me some similar types of questions. The entire interview took about an hour and a half, but it didn't seem like it was that long.

You initially have an interview via the phone with someone in HR, and from there you move on to an in-person interview at one of the Nordstrom stores. During the in-person interview you are asked situationally questions and then asked to sell a product from the store. You have to describe the benefits and features and do a quick role play as if you are a sales associate. Very relaxed interview in-person, easy to answer questions and overall a great experience!