Was asked questions from a sheet. Had to describe real life situations in dealing with a customer such as 'describe a time you went above and beyond for a customer' and give an example. After one manager interviewed me, then the store manager interviewed me and she asked my availability. I said I was open whenever they needed me.

I applied online on a Wednesday then got an email for a phone interview. They provide the date & time and you pick what works best. I chose the closes one which was the following Thursday. My phone interview was at 3 and last about 30 minutes. It was with a HR recruiter. It was easy, they asked me about my duties at my previous employment. Why did I wanna come to NR, and a few tell me a time when . . . At the end I was told I advanced to a in store interview which was the Saturday at 1pm. I interviewed w/ the store manager then the manager for the department I applied for. They asked the,same questions as my phone interview. The interviews went GREATTT ! I was very confident in my answers and dressed to impressed. ( jeans are perfectly fine, just business casual. No jeans with holes) I honestly thought I was going to get hired on the spot. But I didn't get hired on the spot. I got a call that Monday AFTER they call my references. YES THEY ACTUALLY DO CALL. but I got offered the job. Starting pay was $10.25 I could have got higher but I was ready to Leave Forever 21 so I took it. I got a email to fill out my direct deposit and read and Design some papers then was told to log the time I spent working on it so i can be paid for it. My first day was the following Monday. I started with about 4 days my first week and open up a credit account !!!! The interview was professional and a easy process. My first day I watched a ton of training videos. And worked on the floor and got my 5 green shirts Some awesome things was, after working a 1,000 (6-7 months) I started earning PTO, I got 401k, and also you get a raise every 1,000 worked