Candidatei-me online. Fui entrevistado pela Nordstrom Rack (Naples, FL) em fev. de 2019
Entrevista
easy-going work days. work hours can differ many times throughout the week due to poor management. the working team is usually nice but sometimes they will be rude. thank you.
Perguntas de entrevista [1]
Pergunta 1
how would i handle a situation with a customer who is very upset?
Fiz uma entrevista na empresa Nordstrom Rack (San Antonio, TX).
Entrevista
Pretty standard questions for a customer service job. They ask about your past experience with solving problems with customers and how you deescalated a situation with a unsatisfied customer. If you already worked a retail job before this, you pretty much have all the answers to their questions.
Perguntas de entrevista [1]
Pergunta 1
They ask a question about an experience you had working with someone from a different background as you and how you made it work.
They ask how you approached a situation with a unsatisfied customer and how the issue was resolved.
They ask if you have open availability
Interview over the phone which included a lot of questions. Salary was given over the phone. Scheduled a start day for orientation. Pretty simple process. I was surprised by how smoothly things went.
Pretty fast. 6 questions. Easy questions. It wasn't hard at all. It wasn't difficult. It didn't take long. It wasn't a burden. It was good overall. It wasn't bad. It wasn't that bad. It was great!
