After submitting my resume, I received a call from the company's HR for the first-round phone interview. The HR representative was extremely professional and welcoming, providing a detailed introduction to the company to help me gain a better understanding of its values and operations. Additionally, they offered valuable suggestions to refine my resume, ensuring that my strengths and qualifications aligned well with the position. Throughout the process, the HR team was highly responsive, promptly addressing any questions or concerns I had, demonstrating their genuine care for candidates. The second-round interview was conducted by the Coordinator Director, who focused on assessing my work experience and personality to determine if I was a good fit for the role. The final interview took place in person at Novel Prep's office, where I had the opportunity to engage with company's management team, discuss mutual expectations, and gain firsthand insight into the work environment. I highly recommend this company!