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      OE Federal Credit Union

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      Buscas relacionadas: Avaliações da empresa OE Federal Credit Union | Vagas da empresa OE Federal Credit Union | Salários da empresa OE Federal Credit Union | Benefícios da empresa OE Federal Credit Union
      Entrevistas da empresa OE Federal Credit UnionEntrevistas do cargo de MSR I da empresa OE Federal Credit UnionEntrevista da empresa OE Federal Credit Union


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      Entrevista para MSR I

      2 de jun. de 2021
      Funcionário(a) sigiloso(a)
      Oferta aceita
      Experiência positiva

      Outras avaliações de entrevista de vagas de MSR I da empresa OE Federal Credit Union

      Entrevista para MSR I

      17 de fev. de 2017
      Funcionário(a) sigiloso(a)
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Fiz uma entrevista na empresa OE Federal Credit Union.

      Entrevista fácil

      Candidatura

      Fiz uma entrevista na empresa OE Federal Credit Union.

      Entrevista

      Had a phone screening interview followed by an in person interview. Also had a typing and simulation test. Everyone was very nice and asked standard interview questions. It was very pleasant and felt conversational.

      Perguntas de entrevista [1]

      Pergunta 1

      Where do you see yourself in five years?
      Responder à pergunta
      avatar
      Resposta da empresa OE Federal Credit Union
      5y
      Thank you for taking the time to share your thoughts regarding the interview process. We are glad you had a positive experience, and joined our team! Our goal is to make all candidates feel comfortable and welcome. Welcome to the OE Family!
      O processo levou 2 semanas. 

      Entrevista

      Human resources reaches out to you for a phone interview. Then you go in meet in person with the branch manager and a regional manager. If they like you you get a call from human resources and a offer letter in the mail that has to be signed and sent back within three business days.

      Perguntas de entrevista [14]

      Pergunta 1

      What interests you about this particular position?
      Responder à pergunta

      Pergunta 2

      What motivates you to do your best work?
      Responder à pergunta

      Pergunta 3

      How would you describe the type of relationship you have with your coworkers?
      Responder à pergunta

      Pergunta 4

      Describe a situation in which your manager was not available any problem arose that needed immediate attention. How did you handle it?
      Responder à pergunta

      Pergunta 5

      Sometimes we have jobs or projects that change midstream. Tell me about a time when this happened to you and how do you deal with it?
      Responder à pergunta

      Pergunta 6

      We have all experienced something "slipping through the cracks". Tell me about a time when this happened to you. What did you do about it? What did you do about preventing it from happening again?
      Responder à pergunta

      Pergunta 7

      What do you do when you're faced with the problem and you cannot solve within your unit or team? Share an example.
      Responder à pergunta

      Pergunta 8

      What lessons have you learned about keeping the customer satisfied? How did you learn them? Give an example of how you learn one of these lessons.
      Responder à pergunta

      Pergunta 9

      Give an example that illustrates how you use fact-finding skills to gather information to solve a problem.
      Responder à pergunta

      Pergunta 10

      Tell me about a time when you were required to turn in what you felt like was not your best work. What was the situation? How did it make you feel?
      Responder à pergunta

      Pergunta 11

      Have you ever had a feeling of frustration and impatience when dealing with a customer? What was the outcome of that situation?
      Responder à pergunta

      Pergunta 12

      Tell me about the systems and processes that you use to ensure a good follow up. Walk me through the follow-up steps of a recent project or assignment.
      Responder à pergunta

      Pergunta 13

      Do you have any questions for me?
      Responder à pergunta

      Pergunta 14

      What is your availability? How much notice do you need to give to your employer?
      Responder à pergunta
      avatar
      Resposta da empresa OE Federal Credit Union
      9y
      Thank you for your response and welcome to the OE Federal family! I would like to take the opportunity to clarify how the Collective Bargaining Agreement (CBA) is related to salaries and a candidate's ability to negotiate salary. The CBA establishes salary ranges for each non-management position in the credit union. These salary ranges are negotiated between the union representing the employees and the management of the credit union on a periodic basis (we just concluded our most recent negotiations at the end of 2016). While each candidate will be offered a salary within the range provided for by the CBA for their position, the candidate does have the ability to negotiate their salary before accepting an offer. If you have additional questions regarding how the CBA governs pay or benefits, please contact me or our Human Resources department. Thanks, again!