A brief phonecall from the recruitment agency to get to know you, followed by a skype interview and then two face to face interviews at the Octopus Energy offices in Leicester. Neither of the face-to-face interviewers were punctual on and the office, whilst pleasant, was clearly a call centre. Honestly confused as to why 2:1 (in any degree, I might add) is required for what is, for all intents and purposes, a call centre role.

The interview process comprised of three stages; My first interview was on google hangout with Laura from Instant Impact on the 19th of June, which lasted around 20 minutes. It was a brief discussion to get to know me and too see if I was interested in the role as well as what my prior work experiences consisted of. Laura kept it very conversational and made a relaxing environment. After this two psychometric tests had to be completed verbal and numerical. Although these tests were not too challenging it is best to practise and give yourself the best chance! On the 26th June I was then invited to the discovery day where a group research task as well as an individual interview was conducted. Prior to this Laura gave some pointers of things to research and things to be prepared to talk about which was incredibly helpful! This interview was very organic whereby questions were asked based on what I mentioned rather than following a script. This gave me the chance to talk about what interested in my company and really talk about the skills have I have obtained that would be fit for this role. After this I was invited to a final interview in the Manchester Offices on the 31st of July, which lasted around 20 minutes. This involved questions about Octopus and my prior experiences at both work and University. This was a very relaxed interview where the questions flowed naturally. I left the office really wanting the job! I was offered the job by the end of the same day. It was a great experience and everyone involved including those from Octopus and Laura from Instant Impact.