Candidatei-me online. Fiz uma entrevista na empresa Okta.
Entrevista
First-round was a routine recruiter screen. A week later I hear back that they want to do a technical interview. I speak to a few people on the team all super laid back and friendly. I was excited for the opportunity because the team seemed driven and expressed that they needed the extra hands. After that is where it went downhill.
Fast forward three weeks and I was onto the final round where I spoke to department heads and the hiring manager again. After the last round, we went back and forth for a few weeks and it felt like they were keeping me around until someone better came along. I would get a call saying they only had positive things to say but were dealing with internal changes. Then they tell me there are two other candidates they are interviewing for this role. About a month and a half later, I get a call saying I did not get the role.
Prospective employees beware. If this is how Okta handles their prospective employees, I can only imagine how they treat their current ones.
Perguntas de entrevista [1]
Pergunta 1
What have you learned since the last time we spoke?
Tell me about a time when you disagreed with your manager.
Why do you want to work here.
Candidatei-me online. Fui entrevistado pela Okta (Chicago, IL) em out. de 2025
Entrevista
Applied through company site and earned a first round call with a recruiter. Easy call, nothing out of the ordinary. Call took about 20 min. Recruiter shared basic information regarding the role.
It was a very clear process from start to finish. Recruiter and hiring manager were very helpful and provided great feedback. Questions weren't super difficult.
Liked how structured each interview felt
Candidatei-me por meio de recrutador(a). O processo levou 4 semanas. Fiz uma entrevista na empresa Okta.
Entrevista
I’m first initial phone screen and then phone interview with hiring manager and other team members. Started fine, great pitch on the company and how they’re the market leader in the space and offer great incentives like stocks / RSUs. Did my homework on what investors, customers and articles on Okta. Wanted to know how to address clients who are asking about their recent breach earlier this year and then twilio and Twitter getting hacked with okta’s MFA and also Okta’s passbleed issue and seems I struck a nerve that I wasn’t supposed to ask. The team started to get very snarky, defensive and questioning my abilities and trying to play “gotcha”. I’ve been in the industry for a while , good 10 years and ANYONE can do well as a CSM if things are all good but it’s when stuff hits the fan and customers are upset with product problems or breaches, I want to make sure I know what I’m stepping in. After this part was done, some were talking about colleagues especially sales folks how it’s cut throat, sales folks will Jack up renewals on customers by a lot 30% just so they can get more $ out of customers but as a CSM, you want to provide value to customers but if nothing new is provided and you simply want to charge that much, it makes a CSMs job so much harder when you have an angry customer now.
Perguntas de entrevista [1]
Pergunta 1
What are your biggest accomplishments? What do you do when you have 5 major customers having issues at the same time? Why do you think you would be a good fit? What do you do when a customer is churning, what is your success rate in saving customers?