There is a short phone interview, the hiring manager asked me why I wanted to work for old navy, I said because I love to shop at old navy, their products are great and everytime I visit a store the staff is always very helpful and accesible and I would love to be a part of that team. She then asked me if I could come in for the interview at 2:30 the next day, she warned me (numerous times) to not be late, so I arrived at 2:00. She didn't call me back to interview until 3:00 and I interviewed with one other person. Her and the manager in training asked questions of us like "tell us about a time when you experienced a conflict with a coworker and how did you handle it?" The questions are all basic questions any interviewer asks, "how would you greet a customer?", "how would you handle an irate customer?" etc. the interview lasted about 40 mins and she said she would call by 6 to let us know if we were hired. She stressed the importance of flexibility in scheduling and said that open to close availability was key. I put the hours I am definitely available during the day because I go to school and have a babysitting job...she didn't really like the fact that I couldn't work from 7am to 11pm and I think that cost me the job. But if you are available all day then you are a shoe in.
