Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela OnSolve em mar. de 2024
Entrevista
Easy process. Nice HR team. Nice group of people. Transparent on state of business and general business need. Remote location but teams concentrated in the east coast. Process involved meeting with HR and screening with controller.
Candidatei-me de outra forma. O processo levou 2 dias. Fui entrevistado pela OnSolve em jun. de 2024
Entrevista
Recruiter reached out to me about position.
Applied then was asked about my experiences with several services and operating systems.
Set a date and time for phone followup.
Recruiter was texting about having a Teams interview before my scheduled phone followup but due to my 2nd employer couldn't get a available time. Recruiter stated that having multiple jobs could be a conflict for them. Was asked if employed would I end employment with 2nd employer, advised Yes. Gave my available times for Teams interview. No Teams interview was scheduled.
Time arrives (1200PM MST) for my followup phone interview and recruiter was a no-show. Called recruiter and left a vm at 10 minutes after. Recruiter called back 5 minutes later and was confused that didn't know or remember we had an appointment but then advised that my skills are NOT what they are looking for as they needed someone with more experience in and area that I have none.
Ended call rather upset at the whole issue.
Then received a text at 1225 from the recruiter stating that he apologizes, overlooked the schedule and wished me the best for my job search.
This is not the way to recruit. This is not a good first impression. If you have to end a job to get a job then maybe that new job isn't for you.
Candidatei-me online. O processo levou 1 semana. Fui entrevistado pela OnSolve em mai. de 2024
Entrevista
The hiring process was one of the best I have ever experienced. I was blown away at the timeliness and communication of this hiring team. The interviews were prepared, on time, and personable. The recruiter kept me informed every step of the way and readily prepared me to succeed in the interviews. I was never left waiting or anxiously checking emails.
A brief overview of the process:
Recruiter call day 1 (Thursday before a holiday)
Interview with Leadership Tuesday (after leadership)
Interview with Senior Leadership Wednesday.
Recruiter call came in with brief description of the role. Discussing experience with their chosen CRM, an overview of my background, if my availability lined up with the schedule for the position and what I could expect for the interview process. There was also a brief touch base of compensation expectations to make sure we aligned.
The recruiter scheduled the first interview before ending the call. I met with 2 member of support leadership to discuss the role at length such as metrics, volume, product, etc.
Final interview discussed my background, technical needs, goals for the position, product, and company. Final interview also clarified any gaps in understanding of the position.
Perguntas de entrevista [1]
Pergunta 1
What do you know about OnSolve?
What experience do you have with Salesforce?
Explain your background and how it relates the position.
How do you handle escalations?
What call volume do you experience in your current position?